Spam is typically defined in the anti-spam industry as Unsolicited Bulk Email (UBE). This includes any email that you receive that was unsolicited (you didn't initiate or subscribe to) and sent in bulk. As a result, if someone sends you a copy of a resume, or other targeted unsolicited personal email that is not sent in bulk, we can not block it globally as "spam", even if it may be unwanted by you. You can take advantage of the Personal Blacklist feature to block any harrassing emails that are not UBE. However, we recommend that you simply ask the party to refrain, and contact the sender's Internet Service Provider (ISP) or your local law enforcement if the harrassment continues.

Although it is usually obvious whether a message was targeted directly to you or sent in bulk, if you're unsure, please ask one of our analysts for assistance.

When discussing UBE and using the term spam, it should never be spelled in all upper case (SPAM), as this is a trademark of Hormel Foods Inc.