Canceling the SPAMSteward service is as easy as implementing it. Simply remove the SPAMSteward load balancer's from your domain's DNS MX records and list your actual email server (or new anti-spam service) in the MX records instead. After the DNS changes propagate (we recommend waiting 72 hours), you should then be able to cancel the SPAMSteward service without any interruption of email.

Discontinuing service before removing the SPAMSteward load balancers from your domain's DNS MX records may result in email sent to your domain being undeliverable.

Although we hope it never happens, in the event we must disconnect you due to non-payment, we will give you a 10-day disconnect notification. If the issue is not resolved or we receive no reply at all, we will remove your domain name(s) from our servers. Until your MX records are changed, this may cause you to lose some or all of your email. We certainly want to avoid this and will be as flexible and understanding as possible.