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Frequently Asked Questions

FAQ


Listed below is a categorized list of our most frequently asked questions. The topics include general spam related questions as well as questions specific to how our services work. If you have questions specific to our domain control panel please refer to our support section.
Spam can either be fully REJECTED, or it can be FORWARDED to a special mailbox, such as spam@yourdomain.com for review.

If you are new to our service and leery of false positives, you may want to forward your spam to a spam mailbox for review until you are confident of our accuracy. Once you become comfortable with our accuracy, change the filter action for our more accurate proprietary filters to REJECT.